1. Introduction
Top Wealth Builders LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at topwealthbuildersllc.com (the "Site"), use our services, or otherwise interact with us.
By accessing or using the Site or our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request information about our services.
- Register for an account on our Site.
- Subscribe to our newsletter or marketing communications.
- Submit a property inquiry or schedule a showing.
- Apply as a tenant or submit rental applications.
- Use our investment calculators or financial tools.
- Communicate with us by phone, email, or other channels.
This information may include:
| Category | Examples |
|---|---|
| Identity Information | Full name, date of birth |
| Contact Information | Email address, phone number, mailing address |
| Financial Information | Income range, pre-approval status, investment budget (as voluntarily disclosed) |
| Property Preferences | Desired location, property type, price range, bedroom/bathroom count, special requirements |
| Tenant Application Data | Employment history, rental history, references, credit authorization |
| Communication Records | Messages, emails, phone call notes, feedback and reviews |
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical and usage information, including:
- Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
- Usage Data: Pages visited, time spent on pages, click patterns, referring URL, and navigation paths through the Site.
- Location Data: Approximate geographic location based on your IP address.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies (see Section 6 below).
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- To respond to your inquiries and provide the real estate services you request.
- To match you with properties that meet your specified preferences and criteria.
- To process rental applications and manage tenant relationships.
- To coordinate property showings, inspections, and transactions.
- To manage renovation projects and provide status updates.
3.2 Lead Follow-Up and Communications
- To follow up on property inquiries and service requests.
- To send you property listings, market updates, and investment opportunities that may interest you.
- To provide newsletters, educational content, and company updates (with your consent).
- To notify you of changes to our services, policies, or terms.
3.3 Service Improvement
- To analyze Site usage patterns and improve the functionality and user experience of our Site.
- To develop new features, tools, and services.
- To conduct internal research and analytics.
- To monitor and prevent fraud, security threats, and abuse.
3.4 Legal and Compliance
- To comply with applicable laws, regulations, and legal processes.
- To enforce our Terms of Service and protect our legal rights.
- To maintain records as required by real estate licensing regulations.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Website hosting and technology providers.
- Email marketing and communication platforms.
- Customer relationship management (CRM) systems.
- Payment processors (for applicable transactions).
- Background check and tenant screening services (for rental applicants only, with your authorization).
- Title companies, lenders, inspectors, and other transaction-related professionals (as necessary to complete real estate transactions).
These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain appropriate confidentiality and security measures.
4.2 Legal Requirements
We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to:
- Comply with a legal obligation, court order, subpoena, or government request.
- Protect and defend the rights or property of Top Wealth Builders LLC.
- Prevent or investigate possible wrongdoing in connection with the Site or services.
- Protect the personal safety of users of the Site or the public.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the basic functionality of the Site, such as maintaining your session and security settings. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with the Site by collecting information about pages visited, time on site, and navigation patterns. We may use third-party analytics services such as Google Analytics.
- Functional Cookies: Remember your preferences and settings, such as language selection and saved property searches, to provide a more personalized experience.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These may be set by third-party advertising partners.
6.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Please note that disabling cookies may affect the functionality of certain features on our Site. For more information about managing cookies, visit your browser's help documentation.
6.3 Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is no uniform standard for how DNT signals should be interpreted, our Site does not currently respond to DNT signals. We will update this policy if a standard for responding to DNT signals is established.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols.
- Secure storage of personal information with access controls limited to authorized personnel.
- Regular security assessments and monitoring of our systems.
- Employee training on data privacy and security best practices.
- Secure disposal of personal information when it is no longer needed.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for any activity that occurs under your account.
8. Your Rights and Choices
You have the following rights regarding your personal information:
8.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information. To exercise this right, please contact us using the information provided in Section 11.
8.2 Deletion
You may request the deletion of your personal information, subject to certain exceptions required by law. We will comply with your request unless we are required or permitted to retain the information by applicable law or regulation, such as real estate transaction records that must be maintained under Illinois licensing requirements.
8.3 Marketing Opt-Out
You can opt out of receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link in any marketing email we send you.
- Contacting us directly at info@topwealthbuildersllc.com with your opt-out request.
Please note that even after opting out of marketing communications, we may still send you transactional or administrative messages related to your account or our services.
8.4 Account Closure
If you have an account on our Site, you may request that we close your account and delete your associated personal information by contacting us. We will process your request in accordance with applicable law.
9. Illinois-Specific Privacy Rights
As an Illinois-based company, we comply with all applicable Illinois privacy laws and regulations. Illinois residents may have additional rights under the following laws:
9.1 Illinois Personal Information Protection Act (PIPA)
In the event of a data breach involving your personal information, we will notify you in accordance with the Illinois Personal Information Protection Act (815 ILCS 530). Notification will be provided in the most expedient time possible and without unreasonable delay, consistent with any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
9.2 Illinois Biometric Information Privacy Act (BIPA)
We do not collect, capture, or otherwise obtain biometric identifiers or biometric information (as defined under the Illinois Biometric Information Privacy Act, 740 ILCS 14) through our Site or services.
9.3 Right to Know and Right to Delete
Illinois residents have the right to know what personal information we collect about them and how it is used. You may also request deletion of your personal information, subject to applicable legal exceptions. To exercise these rights, please contact us using the information in Section 11.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe that we may have collected information from a child under 18, please contact us immediately.
11. Contact Us for Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Top Wealth Builders LLC
Attn: Privacy Inquiries
910 W Van Buren Ste. 100, PMB 111
Chicago, IL 60607
Phone: (773) 236-9353
We will respond to your inquiry within a reasonable timeframe, and in no event later than thirty (30) days from receipt of your request.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as a prominent notice on our Site or an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.